Operations Analyst Intern

Public sector agencies, utilities and large health systems licence our asset management platform under multi-year contracts.

About the role:

Remote operations internship. You will work on order tracking, vendor coordination, SOPs and weekly reporting. Remote, open to candidates across the UK. Normal working hours, Monday to Friday. Please make sure you have a quiet place to work and a solid internet connection.

What you'll do:

• Analyse turnaround times and find where work gets stuck.
• Handle routine customer or partner escalations that need an operational fix.
• Map current processes and suggest one or two changes to cut manual work.
• Prepare weekly operations reports covering volumes, turnaround time and open issues.
• Monitor service level targets and escalate breaches to the operations lead.
• Maintain the vendor database with contacts, rates and contract dates.
• Track daily orders, tickets or deliveries in Google Sheets and flag delays.
• Support new product or city launches by preparing checklists and trackers.

What we're looking for:

• Available for the full internship period.
• Currently enrolled in a bachelor's or master's degree, graduating 2027.
• Eligible to work in the UK.
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting.
• Able to work with minimal supervision once trained.
• Basic familiarity with Trello, Asana, ClickUp or Notion.
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2027.
• Problem-solving mindset and attention to detail.
• Very organised. You will be tracking many things at once.

Nice to have:

• Exposure to SQL or Looker Studio.
• Knowledge of Zapier or other no-code automation tools.

Duration: 6 months

Start date: Dec 2026

Stipend: £16.50-£17.00 p/h

What we offer:

• Graduate scheme fast-track interview.
• Home working allowance.
• Flexible working hours.
• Access to online training.

No agencies please.

Duration: 6 months. Start: Dec 2026.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Aberdeen Digital.