Operations Analyst Intern

Internship details

Good fit for BBA, BTech or MBA students interested in operations, process improvement or general management. As an intern, you will:

1. Coordinate with vendors and partners over email, phone and WhatsApp for status updates

2. Handle routine customer or partner escalations that need an operational fix.

3. Set up simple automations with Zapier or Google Apps Script, with help from the team

4. Prepare weekly operations reports covering volumes, turnaround time and open issues

5. Map current processes and suggest one or two changes to cut manual work.

6. Monitor service level targets and escalate breaches to the operations lead

7. Maintain the vendor database with contacts, rates and contract dates.

8. Analyse turnaround times and find where work gets stuck

Skill(s) required: Documentation, MS-Excel, Data Analysis, Process Improvement, Google Sheets, Operations Management, Notion

Eligibility

1. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (between December 2027 and June 2028 batch)

2. Can commit full time, from home, for the whole internship

3. Have their own laptop and a reliable internet connection

4. Are able to join within 15 days

Stipend: ₹15,000-₹16,000 per month

Duration: 2 months | Start date: Jan 2027

Perks: 5 days a week, Flexible work hours, Pre-placement offer (PPO) for strong performers, Informal dress code, Job offer on successful completion

Number of openings: 5

About the company

Advisors, operations, compliance and technology teams total roughly 270 people.

Please submit your CV in English.

Duration: 2 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at AD Planning Group.