Operations Analyst Intern

About the internship

Birchwater is hiring an operations intern to help run day-to-day processes, track tasks across teams and clean up data. Fully remote, working with the Central Operations. Your day-to-day work will include:

1. Analyse turnaround times and find where work gets stuck

2. Handle routine customer or partner escalations that need an operational fix

3. Join cross-team calls and capture action items in the tracker.

4. Clean and reconcile data between the CRM, order system and finance sheets.

5. Map current processes and suggest one or two changes to cut manual work

6. Coordinate with vendors and partners over email, phone and WhatsApp for status updates.

Skill(s) required: Google Sheets, Data Analysis, Process Improvement, Documentation, Operations Management, Notion, Effective Communication

Who should apply

1. Can commit full time, from home, for the whole internship

2. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2026 or 2027 batch)

3. Can start right away or within the next two weeks

4. Women wanting to start or restart their career can also apply

Stipend: ₹14,000 to ₹17,000 monthly

Duration: 3 months

Start date: Within 2 weeks

Perks: Letter of recommendation, Mentorship from senior team members, Certificate, 5 days a week, Flexible work hours

Number of openings: 1

About the company

No call centre and no offshore help desk. When clients call, one of us picks up. Our dress code is a company polo and clean jeans.

Duration: 3 months. Start: Within 2 weeks.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Birchwater.