Operations Analyst Intern

Who we are

Headquartered in Pittsburgh, the firm is employee-owned. Consultants are staffed across industries early on, then specialize after a few years. Utilization target for consultants is 75 percent.

The internship

Briarwater Associates is hiring an operations intern to help run day-to-day processes, track tasks across teams and clean up data. Fully remote, working with the Business Operations. Remote position. Most of the team is in Pittsburgh, but nobody is required to come in. Normal working hours, Monday to Friday. We use Slack, Notion and Google Meet. Cameras on for team calls.

What you'll do

• Track daily orders, tickets or deliveries in Google Sheets and flag delays
• Handle routine customer or partner escalations that need an operational fix
• Join cross-team calls and capture action items in the tracker
• Support new product or city launches by preparing checklists and trackers
• Write and update SOPs in Notion or Google Docs for recurring tasks
• Prepare weekly operations reports covering volumes, turnaround time and open issues

Requirements

• Authorized to work in the US. CPT and OPT candidates are welcome to apply
• Currently enrolled in a bachelor's or master's program, graduating 2028
• Based in the US for the duration of the internship
• Available 40 hours a week for the full internship
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting
• Basic familiarity with Trello, Asana, ClickUp or Notion
• Clear written and spoken English for coordination
• Laptop and a reliable internet connection

Nice to have

• Experience handling logistics or planning for a college club

Duration: 10-12 weeks

Start date: Summer 2027

Stipend: $23.00 - $27.50/hr

Perks

• Company laptop
• Paid sick time
• Intern events and speaker sessions (virtual)

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Duration: 10-12 weeks. Start: Summer 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Briarwater Associates, LLC.