Operations Analyst Intern

About us:

Carter Freight is a logistics company with 790 employees and operations in 30 countries. Regional hubs in Massachusetts support dedicated fleet and brokerage operations.

The internship:

This role is mostly spreadsheets, follow-ups and documentation. Not glamorous, but you will see how the whole company works. The internship is fully remote. Interns join our Worcester team on daily calls and get a named mentor. Core hours are 9:00 AM to 1:00 PM US Eastern.

Day to day:

• Write and update SOPs in Notion or Google Docs for recurring tasks
• Analyse turnaround times and find where work gets stuck
• Join cross-team calls and capture action items in the tracker
• Support new product or city launches by preparing checklists and trackers
• Map current processes and suggest one or two changes to cut manual work

Who can apply:

• Final-year students or recent graduates of BSc in CSE, EEE, BBA or a related subject
• Own laptop and a reliable internet connection
• Available for at least 30 hours a week from home
• Based anywhere in Bangladesh
• Comfortable following up with people until things are done
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2027
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting
• Very organised. You will be tracking many things at once
• Laptop and a reliable internet connection

What you get out of it:

• How a company's operations run day to day across sales, support and finance
• Building operational reports and dashboards that managers use
• Basic automation with no-code tools
• Writing SOPs that other people can follow

Duration: 3 months

Start date: Within 2 weeks

Stipend: $150-$160 monthly

What we offer:

• Pre-placement offer (PPO) for strong performers
• Informal dress code
• Flexible work hours
• Job offer on successful completion
• Performance bonus
• Letter of recommendation

Duration: 3 months. Start: Within 2 weeks.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Carter Freight LLC.