Operations Analyst Intern

Internship details

The Central Operations keeps the business running behind the scenes. We need someone organised who likes fixing broken processes. As an intern, you will:

1. Monitor service level targets and escalate breaches to the operations lead.

2. Handle routine customer or partner escalations that need an operational fix

3. Coordinate with vendors and partners over email, phone and WhatsApp for status updates.

4. Join cross-team calls and capture action items in the tracker

5. Set up simple automations with Zapier or Google Apps Script, with help from the team.

6. Track daily orders, tickets or deliveries in Google Sheets and flag delays

7. Map current processes and suggest one or two changes to cut manual work.

8. Maintain the vendor database with contacts, rates and contract dates

Skill(s) required: Vendor Management, Google Sheets, Effective Communication, Problem Solving

Who should apply

1. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2026, 2027 or 2028 batch)

2. Have their own laptop and a reliable internet connection

3. Can start right away or within the next two weeks

Stipend: ₹29,000 - ₹31,000 per month + incentives

Duration: 3 months

Start date: Immediately

Perks: Flexible work hours, Pre-placement offer (PPO) for strong performers, Free access to paid learning courses, Certificate

Number of openings: 4

About the company

Enterprise clients outsource service desk, end-user support and data centre operations to us under multi-year contracts. Clarke Technology Group is a managed services provider with 270 employees, supporting more than 1,500 client organisations across the UK.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Clarke Technology Group.