Operations Analyst Intern

Across New York, the company runs 14 branch offices and a central depot for hardware staging and imaging. Large rollouts are routine here, such as imaging 12,000 laptops for a state agency over one summer. Lunch is usually whatever is closest to the client site.

About the internship

Lilacbench is hiring an Operations Analyst Intern for Immediately. Remote operations internship. You will work on order tracking, vendor coordination, SOPs and weekly reporting. We are headquartered in New York City and have been hiring remotely since 2020. Remote internship with a team based in New York City. The stipend is paid at the end of each month. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET.

What you'll do

• Monitor service level targets and escalate breaches to the operations lead
• Prepare weekly operations reports covering volumes, turnaround time and open issues
• Set up simple automations with Zapier or Google Apps Script, with help from the team
• Support new product or city launches by preparing checklists and trackers
• Write and update SOPs in Notion or Google Docs for recurring tasks
• Maintain the vendor database with contacts, rates and contract dates

Basic qualifications

• Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2026 or 2027 batch)
• Available for a full-time (work from home) internship for the full duration
• Clear written and spoken English for coordination
• Able to work with minimal supervision once trained
• Problem-solving mindset and attention to detail
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2026 or 2027

Nice to have

• Exposure to SQL or Looker Studio
• Knowledge of Zapier or other no-code automation tools
• Experience handling logistics or planning for a college club

What you'll learn

• How a company's operations run day to day across sales, support and finance
• You will own at least one process improvement project from start to finish
• Writing SOPs that other people can follow
• Basic automation with no-code tools

Program dates: Immediately, 3 months.

Intern pay: $350 to $450 per month

Perks

• Performance bonus
• Internet allowance
• Letter of recommendation
• Pre-placement offer (PPO) for strong performers
• Flexible work hours
• Laptop provided for the internship

Please submit your CV in English.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lilacbench.