Operations Analyst Intern - Remote

We run a fiber backbone of over 20,000 route miles, plus data centers and network operations centers. We're looking for an Operations Analyst Intern - Remote. Remote operations internship. You will work on order tracking, vendor coordination, SOPs and weekly reporting. You can work from home anywhere in the US. We have no office requirement. We do not have many meetings. Most updates happen in writing.

What you will do

• Map current processes and suggest one or two changes to cut manual work.
• Analyse turnaround times and find where work gets stuck.
• Monitor service level targets and escalate breaches to the operations lead.
• Write and update SOPs in Notion or Google Docs for recurring tasks.
• Set up simple automations with Zapier or Google Apps Script, with help from the team.

You should be

• Based in the US for the duration of the internship.
• Available 40 hours a week for the full internship.
• Comfortable following up with people until things are done.
• Clear written and spoken English for coordination.
• Very organised. You will be tracking many things at once.

3 months, starting immediately. Stipend: $25.00-$27.50 per hour.

Perks: Flexible hours, Paid sick time, Return offer opportunities.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Quinlan Telephone.