Operations Analyst Intern (Remote)

Outsourced CFO work is a growing part of the practice, especially for startups and medical groups. The firm runs on CCH Axcess, Caseware and a client portal for document exchange.

THE INTERNSHIP

The Business Operations keeps the business running behind the scenes. We need someone organised who likes fixing broken processes. Our team is spread across 14 countries. Headquarters is in Philadelphia. The internship is fully remote. Interns join our Philadelphia team on daily calls and get a named mentor. Core hours are 9:00 AM to 1:00 PM US Eastern.

WHAT YOU'LL DO

Write and update SOPs in Notion or Google Docs for recurring tasks. Prepare weekly operations reports covering volumes, turnaround time and open issues. Join cross-team calls and capture action items in the tracker. Coordinate with vendors and partners over email, phone and WhatsApp for status updates. Map current processes and suggest one or two changes to cut manual work. Clean and reconcile data between the CRM, order system and finance sheets. Maintain the vendor database with contacts, rates and contract dates.

WHAT WE'RE LOOKING FOR

Eligible to work in Canada. Based in Canada for the duration of the internship. Currently enrolled in a bachelor's or master's degree, graduating 2027 or 2028. Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting. Very organised. You will be tracking many things at once. Comfortable following up with people until things are done. Able to work with minimal supervision once trained. Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2027 or 2028. Basic familiarity with Trello, Asana, ClickUp or Notion.

BONUS POINTS

Knowledge of Zapier or other no-code automation tools. Lean or Six Sigma Yellow Belt coursework. Interest in supply chain, e-commerce or logistics.

WHAT YOU GET OUT OF IT

Basic automation with no-code tools. You will own at least one process improvement project from start to finish. How a company's operations run day to day across sales, support and finance.

Duration: 10 weeks

Start date: May 2027

Stipend: $20.50 - $26.50 an hour

WHAT WE OFFER

Home office setup stipend. Paid company holidays. Paid sick time.

Only candidates selected for an interview will be contacted.

Duration: 10 weeks. Start: May 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Rolling Hills Associates.