Operations Analyst Intern

Advisors, operations, compliance and technology teams total roughly 340 people. Quarter-end is busy, and everyone helps with client review prep.

The internship:

This role is mostly spreadsheets, follow-ups and documentation. Not glamorous, but you will see how the whole company works. This role is fully remote within the US. You need a reliable internet connection and somewhere quiet to work.

Responsibilities:

• Coordinate with vendors and partners over email, phone and WhatsApp for status updates.
• Analyse turnaround times and find where work gets stuck.
• Maintain the vendor database with contacts, rates and contract dates.
• Handle routine customer or partner escalations that need an operational fix.
• Write and update SOPs in Notion or Google Docs for recurring tasks.
• Clean and reconcile data between the CRM, order system and finance sheets.

Requirements:

• Authorized to work in the US. CPT and OPT candidates are welcome to apply.
• Based in the US for the duration of the internship.
• Currently enrolled in a bachelor's or master's program, graduating 2028.
• Available 40 hours a week for the full internship.
• Clear written and spoken English for coordination.
• Very organised. You will be tracking many things at once.
• Basic familiarity with Trello, Asana, ClickUp or Notion.

Duration: 5 months

Start date: Mar 2027

Stipend: $19.50 - $24.50/hr

What we offer:

• Paid company holidays.
• Final presentation to leadership.
• Mentorship from a dedicated buddy and manager.
• Return offer opportunities.
• Learning and development stipend.

Duration: 5 months. Start: Mar 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Velvetstack.