Operations Analyst Intern

About us

Dentists, insurance agents and law offices make up most of the client list.

The internship

Remote operations internship. You will work on order tracking, vendor coordination, SOPs and weekly reporting. Fully remote. You can work from anywhere in the US. Normal working hours, Monday to Friday.

Responsibilities

• Analyse turnaround times and find where work gets stuck.
• Coordinate with vendors and partners over email, phone and WhatsApp for status updates.
• Prepare weekly operations reports covering volumes, turnaround time and open issues.
• Monitor service level targets and escalate breaches to the operations lead.
• Map current processes and suggest one or two changes to cut manual work.
• Set up simple automations with Zapier or Google Apps Script, with help from the team.

Requirements

• Based in the US for the duration of the internship.
• Authorized to work in the US. CPT and OPT candidates are welcome to apply.
• Available 40 hours a week for the full internship.
• Currently enrolled in a bachelor's or master's program, graduating 2026, 2027 or 2028.
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting.
• Laptop and a reliable internet connection.
• Available 30 to 40 hours a week for 3 to 6 months.
• Problem-solving mindset and attention to detail.
• Very organised. You will be tracking many things at once.

Nice to have

• Interest in supply chain, e-commerce or logistics.
• Experience handling logistics or planning for a college club.
• Lean or Six Sigma Yellow Belt coursework.

Duration: 6 months

Start date: Immediately

Stipend: $18.00 - $24.50/hr

Perks

• Return offer opportunities.
• Paid company holidays.
• Mentorship from a dedicated buddy and manager.

We read every application and reply within about a week.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at WWJ Business Technology.