Operations and Process Intern

Internship details

This role is mostly spreadsheets, follow-ups and documentation. Not glamorous, but you will see how the whole company works. As an intern, you will:

1. Clean and reconcile data between the CRM, order system and finance sheets

2. Track daily orders, tickets or deliveries in Google Sheets and flag delays.

3. Map current processes and suggest one or two changes to cut manual work

4. Handle routine customer or partner escalations that need an operational fix

5. Analyse turnaround times and find where work gets stuck

6. Monitor service level targets and escalate breaches to the operations lead

7. Prepare weekly operations reports covering volumes, turnaround time and open issues.

Skill(s) required: Documentation, Process Improvement, Google Sheets

Eligibility

1. Can commit full time, from home, for the whole internship

2. Women wanting to start or restart their career can also apply

3. Are able to join within 15 days

4. Own a laptop and have stable internet at home

Stipend: ₹14,000 - ₹19,000/month

Duration: 3 months

Start date: Within 2 weeks

Perks: Laptop provided for the internship, Pre-placement offer (PPO) for strong performers, Informal dress code, Internet allowance

Number of openings: 4

About Duneloop Partners

Engagement teams range from three people to more than 200 on multi-year transformation programs. Founded in 1952, we now have 480 employees. Training starts with a two-week bootcamp, then continues on the job.

Only shortlisted candidates will be contacted.

Duration: 3 months. Start: Within 2 weeks.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Duneloop Partners.