Operations and Process Intern

The lending team focuses on SBA loans, working capital lines and commercial real estate. The office closes early the day before major holidays.

The internship:

The Ops and Delivery keeps the business running behind the scenes. We need someone organised who likes fixing broken processes. The company is based in Louisville, the US. We are a distributed team spread across a few time zones. The internship is fully remote. Interns join our Louisville team on daily calls and get a named mentor. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET. Strong written English is important, since much of our work is async.

Day to day:

• Analyse turnaround times and find where work gets stuck
• Track daily orders, tickets or deliveries in Google Sheets and flag delays
• Monitor service level targets and escalate breaches to the operations lead
• Coordinate with vendors and partners over email, phone and WhatsApp for status updates
• Handle routine customer or partner escalations that need an operational fix
• Set up simple automations with Zapier or Google Apps Script, with help from the team
• Join cross-team calls and capture action items in the tracker
• Support new product or city launches by preparing checklists and trackers

Who can apply:

• Have their own laptop and a reliable internet connection, ideally with a UPS backup
• Based anywhere in Pakistan
• Final-year students or fresh graduates of BSCS, BSSE, BBA or a related program
• Problem-solving mindset and attention to detail
• Very organised. You will be tracking many things at once
• Laptop and a reliable internet connection
• Clear written and spoken English for coordination
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2026, 2027 or 2028
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting

What you get out of it:

• You will own at least one process improvement project from start to finish
• How a company's operations run day to day across sales, support and finance
• Building operational reports and dashboards that managers use

Duration: 3 months

Start date: Immediately

Stipend: PKR 47,000 - PKR 53,000 a month

Perks:

• 5 days a week
• Certificate
• Informal dress code
• Pre-placement offer (PPO) for strong performers
• Job offer on successful completion
• Free access to paid learning courses

Please include your notice period and salary expectations.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at EFN Wealth Management.