Operations and Process Intern

About the work from home internship

This role is mostly spreadsheets, follow-ups and documentation. Not glamorous, but you will see how the whole company works. As an intern, you will:

1. Monitor service level targets and escalate breaches to the operations lead

2. Set up simple automations with Zapier or Google Apps Script, with help from the team

3. Maintain the vendor database with contacts, rates and contract dates

4. Map current processes and suggest one or two changes to cut manual work.

5. Clean and reconcile data between the CRM, order system and finance sheets.

6. Prepare weekly operations reports covering volumes, turnaround time and open issues.

7. Handle routine customer or partner escalations that need an operational fix

Skill(s) required: Process Improvement, Operations Management, Notion, Google Sheets

Who should apply

1. Can commit full time, from home, for the whole internship

2. Women wanting to start or restart their career can also apply

Stipend: ₹13,000 to ₹14,000 per month

Duration: 6 months | Start date: Jan 2027

Perks: Pre-placement offer (PPO) for strong performers, Flexible work hours, Free access to paid learning courses, Laptop provided for the internship

Number of openings: 2

About the company

Everyone here does the work. There is no layer of partners selling and juniors delivering.

We may close this posting early once we have enough applications.

Duration: 6 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at NP Consulting Group.