Operations and Process Intern

About us:

Everyone here does the work. There is no layer of partners selling and juniors delivering.

The internship:

Good fit for BBA, BTech or MBA students interested in operations, process improvement or general management. Remote position. Most of the team is in New Delhi, but nobody is required to come in. Normal working hours, Monday to Friday. Reliable internet and a power backup are a must.

What you'll do:

Map current processes and suggest one or two changes to cut manual work. Support new product or city launches by preparing checklists and trackers. Coordinate with vendors and partners over email, phone and WhatsApp for status updates. Prepare weekly operations reports covering volumes, turnaround time and open issues. Analyse turnaround times and find where work gets stuck. Monitor service level targets and escalate breaches to the operations lead. Join cross-team calls and capture action items in the tracker. Maintain the vendor database with contacts, rates and contract dates.

Requirements:

Women wanting to start or restart their career can also apply. Are able to join within 15 days. Have a working laptop and a stable internet connection. Available 30 to 40 hours a week for 3 to 6 months. Laptop and a reliable internet connection. Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting. Clear written and spoken English for coordination. Basic familiarity with Trello, Asana, ClickUp or Notion. Problem-solving mindset and attention to detail.

What you get out of it:

You will own at least one process improvement project from start to finish. Basic automation with no-code tools. Writing SOPs that other people can follow. Pre-placement offer possible for interns who complete 6 months.

Duration: 6 months

Start date: Immediately

Stipend: ₹15,000-₹16,000/month

Perks:

5 days a week. Free access to paid learning courses. Flexible work hours.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at NP Consulting Group.