Operations and Process Intern (Work From Home)

About the internship

The Business Operations keeps the business running behind the scenes. We need someone organised who likes fixing broken processes. Selected intern's day-to-day responsibilities include:

1. Prepare weekly operations reports covering volumes, turnaround time and open issues.

2. Analyse turnaround times and find where work gets stuck

3. Track daily orders, tickets or deliveries in Google Sheets and flag delays

4. Set up simple automations with Zapier or Google Apps Script, with help from the team

5. Coordinate with vendors and partners over email, phone and WhatsApp for status updates

6. Join cross-team calls and capture action items in the tracker.

7. Support new product or city launches by preparing checklists and trackers.

8. Monitor service level targets and escalate breaches to the operations lead.

Skill(s) required: Process Improvement, Data Analysis, Documentation, MS-Excel, Notion, Vendor Management, Operations Management

Eligibility

1. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2027 batch)

2. Own a laptop and have stable internet at home

3. Can start right away or within the next two weeks

Stipend: ₹13,000 - ₹15,000/month + incentives

Duration: 1 month | Start date: Immediately

Perks: Laptop provided for the internship, Certificate, Informal dress code, Letter of recommendation

Number of openings: 8

About Heathershore Associates

Our founder spent 20 years running plants before starting the firm in 2011. Travel is regional, usually driving distance, and rarely more than two nights a week.

Duration: 1 month. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Heathershore Associates.