Operations and Project Intern

Who we are

Our field services team covers retail chains, hospitals and banks, dispatching technicians to over 4,000 sites. Enterprise clients outsource service desk, end-user support and data center operations to us under multi-year contracts. Tickets live in ConnectWise and everyone logs time to the quarter hour.

The internship

We run all projects in Jira, Asana and monday, and the intern will become the person who keeps the boards accurate. You can work from home anywhere in the US. We have no office requirement. Normal business hours, Monday to Friday, with some flexibility. We use Slack, Notion and Google Meet. Cameras on for team calls.

Responsibilities

• Prepare weekly status reports with progress, risks and next steps.
• Maintain a risk and issue log and flag blockers to the project manager.
• Organise project documents in Confluence, Notion or Google Drive.
• Collect requirements and feedback from stakeholders and summarise them.
• Build and maintain project timelines and Gantt charts in Google Sheets or MS Project.
• Schedule video calls across time zones using Google Calendar.
• Take notes in project calls and share action items within the hour.
• Follow up with team members on overdue tasks by Slack or email.

Who can apply

• Available 40 hours a week for the full internship.
• Currently enrolled in a bachelor's or master's program, graduating between December 2027 and June 2028.
• Authorized to work in the US. CPT and OPT candidates are welcome to apply.
• Available 25 to 40 hours a week, with some overlap with clients in other time zones.
• Able to handle several small tasks at once without losing track.
• Professional tone in emails and messages.
• Comfortable with Excel or Google Sheets.

What you'll learn

• Hands-on use of Jira, Asana and Agile ceremonies.
• Strong interns are considered for a project coordinator role.
• Writing status reports that people actually read.
• Certificate and a recommendation letter on completion.

Duration: 4 months

Start date: Jan 2027

Stipend: $27.00-$33.00 per hour

Perks

• Company laptop.
• Paid sick time.
• Intern events and speaker sessions (virtual)
• Home office setup stipend.

Duration: 4 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Piedmont Networks.