Operations Assistant Intern

About Gautier Conseil:

Small businesses use our merchant services for card processing, POS terminals and next-day funding. Our advisors handle retirement planning, investment management and estate coordination for about 900 households.

About the role:

Gautier Conseil is hiring an operations intern to help run day-to-day processes, track tasks across teams and clean up data. Fully remote, working with the Central Operations. The internship is fully remote. Interns join our Montpellier team on daily calls and get a named mentor. Working hours overlap with Central European Time. We send you a laptop and the accessories you need on day one.

What you'll do:

• Handle routine customer or partner escalations that need an operational fix
• Support new product or city launches by preparing checklists and trackers
• Monitor service level targets and escalate breaches to the operations lead
• Join cross-team calls and capture action items in the tracker
• Track daily orders, tickets or deliveries in Google Sheets and flag delays
• Coordinate with vendors and partners over email, phone and WhatsApp for status updates
• Maintain the vendor database with contacts, rates and contract dates

Who can apply:

• Available for the full internship period
• Based in Mexico for the duration of the internship
• Eligible to work in Mexico
• Problem-solving mindset and attention to detail
• Very organised. You will be tracking many things at once
• Able to work with minimal supervision once trained
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting
• Laptop and a reliable internet connection
• Comfortable following up with people until things are done

Duration: 3 months

Start date: Mar 2027

Stipend: MXN 14,000-MXN 16,000 monthly

What we offer:

• Flexible hours
• Company laptop
• Certificate of completion
• Mentorship

Duration: 3 months. Start: Mar 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Gautier Conseil SARL.