Operations Assistant Intern

Who we are

Delivery centres in Dubai and overseas support large implementation programs. Consultants are staffed across industries early on, then specialise after a few years. Every new hire gets a mentor outside their reporting line.

Overview

The Central Operations keeps the business running behind the scenes. We need someone organised who likes fixing broken processes. Remote within the UAE. The team meets in Dubai once a quarter, travel covered. We do not have many meetings. Most updates happen in writing. You will need a reliable internet connection and a quiet place to work.

Day to day

• Join cross-team calls and capture action items in the tracker.
• Write and update SOPs in Notion or Google Docs for recurring tasks.
• Clean and reconcile data between the CRM, order system and finance sheets.
• Handle routine customer or partner escalations that need an operational fix.
• Coordinate with vendors and partners over email, phone and WhatsApp for status updates.

Requirements

• Based in the UAE for the duration of the internship.
• Eligible to work in the UAE.
• Able to work with minimal supervision once trained.
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting.
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2027.
• Laptop and a reliable internet connection.
• Very organised. You will be tracking many things at once.
• Clear written and spoken English for coordination.

What you get out of it

• You will own at least one process improvement project from start to finish.
• Building operational reports and dashboards that managers use.
• How a company's operations run day to day across sales, support and finance.

Duration: 3 months

Start date: Dec 2026

Stipend: AED 4,600 - AED 5,400 monthly

What we offer

• Internet allowance.
• Possibility of a full-time offer.
• Letter of recommendation.
• Company laptop.
• Paid public holidays.

We look at every application, usually within a week.

Duration: 3 months. Start: Dec 2026.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Smith & Abdullah.