Operations Intern

About Canalward

We work with Fortune 500 companies, federal agencies and large health systems.

The internship

This role is mostly spreadsheets, follow-ups and documentation. Not glamorous, but you will see how the whole company works. Remote within the US. The team meets in Boulder once a quarter, travel covered. Flexible schedule. We have one team call a day, usually in the morning. We ship you a laptop and accessories before your first day.

Responsibilities

• Join cross-team calls and capture action items in the tracker
• Write and update SOPs in Notion or Google Docs for recurring tasks
• Map current processes and suggest one or two changes to cut manual work
• Maintain the vendor database with contacts, rates and contract dates
• Clean and reconcile data between the CRM, order system and finance sheets
• Support new product or city launches by preparing checklists and trackers
• Analyse turnaround times and find where work gets stuck

What we're looking for

• Currently enrolled in a bachelor's or master's program, graduating 2027
• Based in the US for the duration of the internship
• Available 40 hours a week for the full internship
• Comfortable following up with people until things are done
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting
• Laptop and a reliable internet connection
• Basic familiarity with Trello, Asana, ClickUp or Notion
• Problem-solving mindset and attention to detail
• Available 30 to 40 hours a week for 3 to 6 months

What you'll learn

• Writing SOPs that other people can follow
• Pre-placement offer possible for interns who complete 6 months
• How a company's operations run day to day across sales, support and finance
• You will own at least one process improvement project from start to finish

Duration: 6 months

Start date: Immediately

Stipend: $22.50 - $24.00 per hour

Perks

• Flexible hours
• Paid sick time
• Home office setup stipend
• Intern events and speaker sessions (virtual)

Most hires start within two to three weeks of an offer.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Canalward.