Operations Intern

Epic connects every hospital and clinic, so records follow patients across the system. More than two million patient visits a year happen across our hospitals, urgent cares and clinics.

The internship

The Operations Team keeps the business running behind the scenes. We need someone organised who likes fixing broken processes. Remote position. Most of the team is in Grand Prairie, but nobody is required to come in. We send you a laptop and the accessories you need on day one.

What you'll do

• Prepare weekly operations reports covering volumes, turnaround time and open issues.
• Join cross-team calls and capture action items in the tracker.
• Set up simple automations with Zapier or Google Apps Script, with help from the team.
• Handle routine customer or partner escalations that need an operational fix.
• Analyse turnaround times and find where work gets stuck.
• Clean and reconcile data between the CRM, order system and finance sheets.
• Write and update SOPs in Notion or Google Docs for recurring tasks.
• Support new product or city launches by preparing checklists and trackers.

Who can apply

• Currently enrolled in a bachelor's or master's program, graduating between December 2027 and June 2028.
• Based in the US for the duration of the internship.
• Authorized to work in the US. CPT and OPT candidates are welcome to apply.
• Available 40 hours a week for the full internship.
• Basic familiarity with Trello, Asana, ClickUp or Notion.
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in between December 2027 and June 2028.
• Able to work with minimal supervision once trained.
• Laptop and a reliable internet connection.
• Very organised. You will be tracking many things at once.

What you get out of it

• You will own at least one process improvement project from start to finish.
• Basic automation with no-code tools.

Duration: 4 months

Start date: Mar 2027

Stipend: $20.50 - $23.00 per hour

What we offer

• Home office setup stipend.
• Paid sick time.
• Paid company holidays.
• Mentorship from a dedicated buddy and manager.
• Learning and development stipend.

Apply with your resume. A cover letter is optional.

Duration: 4 months. Start: Mar 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Grand Prairie Memorial Hospital, Inc..