Operations Intern

About Graniteframe Computer Services:

Graniteframe Computer Services is a managed services provider with 1,400 employees, supporting more than 1,500 client organisations across Slovakia. Across Bratislava Region, the company runs 14 branch offices and a central depot for hardware staging and imaging.

About the role:

The Ops and Delivery keeps the business running behind the scenes. We need someone organised who likes fixing broken processes. This role is fully remote within Slovakia.

What you'll do:

• Write and update SOPs in Notion or Google Docs for recurring tasks
• Map current processes and suggest one or two changes to cut manual work
• Set up simple automations with Zapier or Google Apps Script, with help from the team
• Track daily orders, tickets or deliveries in Google Sheets and flag delays
• Analyse turnaround times and find where work gets stuck
• Join cross-team calls and capture action items in the tracker
• Prepare weekly operations reports covering volumes, turnaround time and open issues

What we're looking for:

• Eligible to work in Slovakia
• Based in Slovakia for the duration of the internship
• Comfortable following up with people until things are done
• Basic familiarity with Trello, Asana, ClickUp or Notion
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2027
• Able to work with minimal supervision once trained
• Laptop and a reliable internet connection
• Clear written and spoken English for coordination

Bonus points:

• Exposure to SQL or Looker Studio
• Lean or Six Sigma Yellow Belt coursework

Duration: 3 months

Start date: Dec 2026

Stipend: €430 to €490 monthly

What we offer:

• Flexible hours
• Possibility of a full-time offer
• Company laptop
• Internet allowance
• Mentorship

Duration: 3 months. Start: Dec 2026.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Graniteframe Computer Services a.s..