Operations Intern

Our founder spent 20 years running plants before starting the firm in 1992. We're looking for an Operations Intern. This role is mostly spreadsheets, follow-ups and documentation. Not glamorous, but you will see how the whole company works. Remote, open to candidates across the US. We keep meetings to a minimum and work mostly async. Day-to-day communication is in Slack and Google Meet.

You'll help with:

• Maintain the vendor database with contacts, rates and contract dates.
• Join cross-team calls and capture action items in the tracker.
• Prepare weekly operations reports covering volumes, turnaround time and open issues.
• Monitor service level targets and escalate breaches to the operations lead.
• Handle routine customer or partner escalations that need an operational fix.

About you:

• Authorized to work in the US. CPT and OPT candidates are welcome to apply.
• Available 40 hours a week for the full internship.
• Laptop and a reliable internet connection.
• Clear written and spoken English for coordination.
• Comfortable following up with people until things are done.

4 months, starting Jan 2027. Stipend: $19.00 - $25.50 per hour.

Perks: Paid company holidays, Home office setup stipend, Return offer opportunities, Paid sick time, Flexible hours.

This position requires a background check.

Duration: 4 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Gresham Management Consultants.