Operations Intern

Our recruiters interview every candidate in person before placing them. Founded in 2017, we now have 19 employees. Most internal hires started as recruiters and moved up.

The internship

Remote operations internship. You will work on order tracking, vendor coordination, SOPs and weekly reporting. Remote within the US. The team meets in Sandy Springs once a quarter, travel covered.

Day to day

• Coordinate with vendors and partners over email, phone and WhatsApp for status updates
• Prepare weekly operations reports covering volumes, turnaround time and open issues
• Monitor service level targets and escalate breaches to the operations lead
• Write and update SOPs in Notion or Google Docs for recurring tasks
• Join cross-team calls and capture action items in the tracker
• Clean and reconcile data between the CRM, order system and finance sheets
• Handle routine customer or partner escalations that need an operational fix

What we're looking for

• Authorized to work in the US. CPT and OPT candidates are welcome to apply
• Available 40 hours a week for the full internship
• Basic familiarity with Trello, Asana, ClickUp or Notion
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting
• Very organised. You will be tracking many things at once
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in between December 2027 and June 2028
• Able to work with minimal supervision once trained
• Problem-solving mindset and attention to detail

Bonus points

• Experience handling logistics or planning for a college club
• Knowledge of Zapier or other no-code automation tools

What you'll learn

• How a company's operations run day to day across sales, support and finance
• Basic automation with no-code tools
• Writing SOPs that other people can follow
• You will own at least one process improvement project from start to finish

Duration: 16 weeks

Start date: Jan 2027

Stipend: $20.00 - $21.50 per hour

What we offer

• Flexible hours
• Home office setup stipend
• Company laptop
• Paid company holidays
• Learning and development stipend
• Return offer opportunities

Duration: 16 weeks. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at LD Search Group, LLC.