Operations Intern

WHO WE ARE:

Headquartered in Ahmedabad, the company has grown since 1988 by acquiring regional IT providers.

OVERVIEW:

Good fit for BBA, BTech or MBA students interested in operations, process improvement or general management. This role is fully remote within India. Flexible hours with a daily team call in the morning. Please make sure you have dependable internet and backup power.

DAY TO DAY:

• Set up simple automations with Zapier or Google Apps Script, with help from the team
• Monitor service level targets and escalate breaches to the operations lead
• Handle routine customer or partner escalations that need an operational fix
• Write and update SOPs in Notion or Google Docs for recurring tasks
• Analyse turnaround times and find where work gets stuck
• Prepare weekly operations reports covering volumes, turnaround time and open issues
• Coordinate with vendors and partners over email, phone and WhatsApp for status updates
• Map current processes and suggest one or two changes to cut manual work

WHO CAN APPLY:

• Own a laptop and have stable internet at home
• Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2027 batch)
• Laptop and a reliable internet connection
• Basic familiarity with Trello, Asana, ClickUp or Notion
• Problem-solving mindset and attention to detail
• Very organised. You will be tracking many things at once
• Clear written and spoken English for coordination
• Comfortable following up with people until things are done

WHAT YOU'LL LEARN:

• How a company's operations run day to day across sales, support and finance
• You will own at least one process improvement project from start to finish

Duration: 3 months

Start date: Dec 2026

Stipend: ₹16,000 - ₹17,000 monthly

WHAT WE OFFER:

• Internet allowance
• Laptop provided for the internship
• Certificate

Duration: 3 months. Start: Dec 2026.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Mayhew IT.