Operations Intern

WHO WE ARE:

Consultants are staffed across industries early on, then specialise after a few years. Millrace Associates is a management and technology consulting firm with 4,800 employees worldwide.

ABOUT THE ROLE:

Remote operations internship. You will work on order tracking, vendor coordination, SOPs and weekly reporting. Fully remote. You can work from anywhere in India. We keep meetings to a minimum and work mostly async.

DAY TO DAY:

• Set up simple automations with Zapier or Google Apps Script, with help from the team
• Clean and reconcile data between the CRM, order system and finance sheets
• Handle routine customer or partner escalations that need an operational fix
• Maintain the vendor database with contacts, rates and contract dates
• Write and update SOPs in Notion or Google Docs for recurring tasks
• Track daily orders, tickets or deliveries in Google Sheets and flag delays
• Analyse turnaround times and find where work gets stuck
• Monitor service level targets and escalate breaches to the operations lead

REQUIREMENTS:

• Women starting or restarting their careers are encouraged to apply
• Can start immediately or within two weeks
• Are available for a full-time work from home internship for the entire duration
• Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (between December 2027 and June 2028 batch)
• Clear written and spoken English for coordination
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting
• Comfortable following up with people until things are done

PREFERRED:

• Exposure to SQL or Looker Studio
• Lean or Six Sigma Yellow Belt coursework
• Experience handling logistics or planning for a college club

Duration: 3 months

Start date: Jan 2027

Stipend: ₹15,000 - ₹18,000 monthly

WHAT WE OFFER:

• Informal dress code
• Performance bonus
• Job offer on successful completion
• Internet allowance
• Certificate
• Laptop provided for the internship

Duration: 3 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Millrace Associates Pvt Ltd.