Operations Intern

About SB Lending

Mortgage brokers in Tennessee send us loans to underwrite, close and fund. The lending team focuses on SBA loans, working capital lines and commercial real estate. We started in 1949 and have grown to about 90 people. Quarter-end is busy, and everyone helps with client review prep.

About the role

SB Lending is hiring an operations intern to help run day-to-day processes, track tasks across teams and clean up data. Fully remote, working with the Operations Team. The company is based in Memphis, the US. The team is spread across multiple countries. Remote internship with a team based in Memphis. The stipend is paid at the end of each month. You will need at least 4 hours of overlap with US Central time. We use Slack, Notion and Google Meet. Cameras on for team calls.

Day to day

• Clean and reconcile data between the CRM, order system and finance sheets
• Handle routine customer or partner escalations that need an operational fix
• Write and update SOPs in Notion or Google Docs for recurring tasks
• Map current processes and suggest one or two changes to cut manual work
• Maintain the vendor database with contacts, rates and contract dates
• Coordinate with vendors and partners over email, phone and WhatsApp for status updates

What we're looking for

• Currently enrolled in a bachelor's or master's degree, graduating 2028
• Available for the full internship period
• Comfortable following up with people until things are done
• Problem-solving mindset and attention to detail
• Laptop and a reliable internet connection
• Able to work with minimal supervision once trained
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2028

Nice to have

• Experience handling logistics or planning for a college club

What you'll learn

• You will own at least one process improvement project from start to finish
• How a company's operations run day to day across sales, support and finance

Duration: 5 months

Start date: Feb 2027

Stipend: €1,650-€1,750 monthly

Perks

• Possibility of a full-time offer
• Company laptop
• Mentorship

Duration: 5 months. Start: Feb 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at SB Lending LLC.