Operations Intern

About Smith & Abdullah:

Delivery centres in Dubai and overseas support large implementation programs. Consultants are staffed across industries early on, then specialise after a few years. Every new hire gets a mentor outside their reporting line.

Overview:

Remote operations internship. You will work on order tracking, vendor coordination, SOPs and weekly reporting. Remote within the UAE. The team meets in Dubai once a quarter, travel covered. Normal working hours, Monday to Friday.

What you'll do:

• Maintain the vendor database with contacts, rates and contract dates.
• Track daily orders, tickets or deliveries in Google Sheets and flag delays.
• Set up simple automations with Zapier or Google Apps Script, with help from the team.
• Write and update SOPs in Notion or Google Docs for recurring tasks.
• Map current processes and suggest one or two changes to cut manual work.
• Handle routine customer or partner escalations that need an operational fix.

What we're looking for:

• Based in the UAE for the duration of the internship.
• Eligible to work in the UAE.
• Very organised. You will be tracking many things at once.
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting.
• Laptop and a reliable internet connection.
• Problem-solving mindset and attention to detail.
• Clear written and spoken English for coordination.

Bonus points:

• Lean or Six Sigma Yellow Belt coursework.
• Experience handling logistics or planning for a college club.
• Knowledge of Zapier or other no-code automation tools.

Duration: 4 months

Start date: Jan 2027

Stipend: AED 4,200 - AED 4,600 per month

What we offer:

• Online learning budget.
• Flexible hours.
• Mentorship.
• Letter of recommendation.
• Internet allowance.
• Paid public holidays.

We will only contact shortlisted applicants.

Duration: 4 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Smith & Abdullah.