Operations Intern

About us:

Our practices cover strategy, operations, technology implementation, risk and human capital. Delivery centres in New York and overseas support large implementation programs. We started in 1927 and have grown to about 131,000 people. Utilization target for consultants is 75 percent.

Overview:

This role is mostly spreadsheets, follow-ups and documentation. Not glamorous, but you will see how the whole company works. Our team is spread across 20 countries. Headquarters is in New York City. The internship is fully remote. Interns join our New York City team on daily calls and get a named mentor. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET.

What you'll do:

• Maintain the vendor database with contacts, rates and contract dates.
• Coordinate with vendors and partners over email, phone and WhatsApp for status updates.
• Clean and reconcile data between the CRM, order system and finance sheets.
• Write and update SOPs in Notion or Google Docs for recurring tasks.
• Prepare weekly operations reports covering volumes, turnaround time and open issues.

Requirements:

• Have a working laptop and a stable internet connection.
• Can commit full time, from home, for the whole internship.
• Basic familiarity with Trello, Asana, ClickUp or Notion.
• Problem-solving mindset and attention to detail.
• Comfortable following up with people until things are done.
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting.
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2026, 2027 or 2028.

Duration: 2 months

Start date: Immediately

Stipend: ₹25,000 to ₹30,000 monthly

Perks:

• Pre-placement offer (PPO) for strong performers.
• Job offer on successful completion.
• Letter of recommendation.
• Flexible work hours.

Duration: 2 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Thatchforge Partners.