Operations Intern

About the work from home internship

This role is mostly spreadsheets, follow-ups and documentation. Not glamorous, but you will see how the whole company works. Your day-to-day work will include:

1. Set up simple automations with Zapier or Google Apps Script, with help from the team.

2. Map current processes and suggest one or two changes to cut manual work.

3. Track daily orders, tickets or deliveries in Google Sheets and flag delays

4. Clean and reconcile data between the CRM, order system and finance sheets

5. Handle routine customer or partner escalations that need an operational fix.

6. Monitor service level targets and escalate breaches to the operations lead

7. Join cross-team calls and capture action items in the tracker.

8. Support new product or city launches by preparing checklists and trackers.

Skill(s) required: Process Improvement, Effective Communication, Vendor Management, Documentation, Notion, Google Sheets

Eligibility

1. Based anywhere in Pakistan

2. Final-year students or fresh graduates of BSCS, BSSE, BBA or a related program

3. Have a working laptop and a stable internet connection, ideally with a UPS backup

Stipend: $150-$200/month

Duration: 2 months

Start date: Immediately

Perks: Performance bonus, Internet allowance, Certificate, 5 days a week

Number of openings: 4

About the company

More than 9,000 organisations use our HR and payroll suite, from regional hospitals to school districts. Annual releases gave way to two-week sprints years ago, and the platform now handles over 200 million API calls a day. Most engineers work remotely and come into the office one week a quarter for planning.

We may close the role early, so do not wait too long to apply.

Duration: 2 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Velvetline Digital.