Operations Intern

Internship details

Waxwing Telecom is hiring an operations intern to help run day-to-day processes, track tasks across teams and clean up data. Fully remote, working with the Central Operations. Selected intern's day-to-day responsibilities include:

1. Join cross-team calls and capture action items in the tracker

2. Clean and reconcile data between the CRM, order system and finance sheets.

3. Maintain the vendor database with contacts, rates and contract dates

4. Monitor service level targets and escalate breaches to the operations lead

5. Set up simple automations with Zapier or Google Apps Script, with help from the team

6. Support new product or city launches by preparing checklists and trackers

7. Handle routine customer or partner escalations that need an operational fix.

Skill(s) required: MS-Excel, Operations Management, Data Analysis, Problem Solving, Notion

Eligibility

1. Women wanting to start or restart their career can also apply

2. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2027 batch)

Stipend: ₹28,000-₹32,000 monthly (fixed)

Duration: 6 months

Start date: Within 2 weeks

Perks: Pre-placement offer (PPO) for strong performers, Flexible work hours, Certificate, Letter of recommendation, Laptop provided for the internship, Performance bonus

Number of openings: 10

About the company

Enterprise, wholesale and government customers buy Ethernet, wavelength and dark fiber services. Retail stores, field technicians and customer care all report into regional operations teams.

Duration: 6 months. Start: Within 2 weeks.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Waxwing Telecom.