Operations Intern

About us:

Consultants are staffed across industries early on, then specialize after a few years. Delivery centers in Nebraska and overseas support large implementation programs. Every new hire gets a mentor outside their reporting line.

Overview:

The Business Operations keeps the business running behind the scenes. We need someone organised who likes fixing broken processes. You can work from home anywhere in the US. We have no office requirement.

Day to day:

• Monitor service level targets and escalate breaches to the operations lead
• Map current processes and suggest one or two changes to cut manual work
• Join cross-team calls and capture action items in the tracker
• Maintain the vendor database with contacts, rates and contract dates
• Clean and reconcile data between the CRM, order system and finance sheets
• Support new product or city launches by preparing checklists and trackers
• Analyse turnaround times and find where work gets stuck
• Track daily orders, tickets or deliveries in Google Sheets and flag delays

Requirements:

• Currently enrolled in a bachelor's or master's program, graduating 2028
• Authorized to work in the US. CPT and OPT candidates are welcome to apply
• Laptop and a reliable internet connection
• Basic familiarity with Trello, Asana, ClickUp or Notion
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting
• Very organised. You will be tracking many things at once
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2028

What you'll learn:

• Basic automation with no-code tools
• You will own at least one process improvement project from start to finish
• Building operational reports and dashboards that managers use
• Writing SOPs that other people can follow

Duration: 10 weeks

Start date: May 2027

Stipend: $21.50 - $28.50/hr

Perks:

• Paid company holidays
• Intern events and speaker sessions (virtual)
• Company laptop
• Return offer opportunities

Most hires start within two to three weeks of an offer.

Duration: 10 weeks. Start: May 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at White Associates.