Operations Management Intern

About the internship

Good fit for BBA, BTech or MBA students interested in operations, process improvement or general management. Your day-to-day work will include:

1. Handle routine customer or partner escalations that need an operational fix

2. Monitor service level targets and escalate breaches to the operations lead.

3. Write and update SOPs in Notion or Google Docs for recurring tasks.

4. Analyse turnaround times and find where work gets stuck.

5. Set up simple automations with Zapier or Google Apps Script, with help from the team

Skill(s) required: Operations Management, Effective Communication, Process Improvement, MS-Excel, Documentation, Problem Solving, Vendor Management

Eligibility

1. Available for a full-time (work from home) internship for the full duration

2. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2026 or 2027 batch)

3. Own a laptop and have stable internet at home

4. Can start immediately or within two weeks

Stipend: $250 - $300 per month + performance bonus

Duration: 6 months

Start date: Immediately

Perks: Pre-placement offer (PPO) for strong performers, Mentorship from senior team members, Flexible work hours

Number of openings: 8

About DCE IT

Clients have the owner's cell number, and the owner still takes the occasional Saturday call. Started by a former school district network admin in 2018, the business has grown almost entirely through referrals. Lunch is usually whatever is closest to the client site.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at DCE IT.