Operations Management Intern

Internship details

Good fit for BBA, BTech or MBA students interested in operations, process improvement or general management. As an intern, you will:

1. Analyse turnaround times and find where work gets stuck

2. Clean and reconcile data between the CRM, order system and finance sheets.

3. Map current processes and suggest one or two changes to cut manual work

4. Write and update SOPs in Notion or Google Docs for recurring tasks

5. Support new product or city launches by preparing checklists and trackers

6. Monitor service level targets and escalate breaches to the operations lead

7. Handle routine customer or partner escalations that need an operational fix.

Skill(s) required: Documentation, Effective Communication, Operations Management, Google Sheets, Problem Solving

Who can apply

1. Own laptop and a reliable internet connection

2. Based in Sri Lanka

Stipend: LKR 30,000 to LKR 35,000 a month + incentives

Duration: 2 months | Start date: Jan 2027

Perks: Mentorship from senior team members, 5 days a week, Informal dress code, Laptop provided for the internship, Pre-placement offer (PPO) for strong performers

Number of openings: 6

About Kandyan Learning

Our content library includes over 20,000 courses in 15 languages.

Include your expected salary and earliest start date with your application.

Duration: 2 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Kandyan Learning (Pvt) Ltd.