Ops Intern

About us:

Our technicians handle onsite and remote support for medical offices, accounting firms and manufacturers on fixed monthly contracts. Founded in 2007, we now have 80 employees.

The internship:

The Central Operations keeps the business running behind the scenes. We need someone organised who likes fixing broken processes. The company is based in Jerusalem, Israel. We are a distributed team spread across a few time zones. You will intern remotely with our team in Jerusalem. We have hosted remote interns from several countries before. Core hours are 10:00 to 15:00 CET.

Responsibilities:

• Monitor service level targets and escalate breaches to the operations lead.
• Map current processes and suggest one or two changes to cut manual work.
• Prepare weekly operations reports covering volumes, turnaround time and open issues.
• Handle routine customer or partner escalations that need an operational fix.
• Maintain the vendor database with contacts, rates and contract dates.
• Join cross-team calls and capture action items in the tracker.
• Clean and reconcile data between the CRM, order system and finance sheets.

Who can apply:

• Based in Sri Lanka.
• Available for the full internship period.
• Own laptop and a reliable internet connection.
• Clear written and spoken English for coordination.
• Problem-solving mindset and attention to detail.
• Available 30 to 40 hours a week for 3 to 6 months.
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2026 or 2027.

Preferred:

• Knowledge of Zapier or other no-code automation tools.
• Lean or Six Sigma Yellow Belt coursework.
• Interest in supply chain, e-commerce or logistics.

Duration: 6 months

Start date: Immediately

Stipend: LKR 44,000-LKR 60,000 per month

Perks:

• Pre-placement offer (PPO) for strong performers.
• Laptop provided for the internship.
• Free access to paid learning courses.
• Performance bonus.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Clevis IT Ltd..