Ops Intern

Who we are

No call centre and no offshore help desk. When clients call, one of us picks up. Tickets live in ConnectWise and everyone logs time to the quarter hour.

About the role

This role is mostly spreadsheets, follow-ups and documentation. Not glamorous, but you will see how the whole company works. You can work from home anywhere in India. We have no office requirement.

Responsibilities

• Analyse turnaround times and find where work gets stuck.
• Write and update SOPs in Notion or Google Docs for recurring tasks.
• Support new product or city launches by preparing checklists and trackers.
• Handle routine customer or partner escalations that need an operational fix.
• Map current processes and suggest one or two changes to cut manual work.
• Join cross-team calls and capture action items in the tracker.

What we're looking for

• Women starting or restarting their careers are encouraged to apply.
• Are able to join within 15 days.
• Very organised. You will be tracking many things at once.
• Basic familiarity with Trello, Asana, ClickUp or Notion.
• Comfortable following up with people until things are done.

Bonus points

• Interest in supply chain, e-commerce or logistics.

Duration: 1 month

Start date: Immediately

Stipend: ₹13,000 - ₹16,000/month

What we offer

• Letter of recommendation.
• Certificate.
• Pre-placement offer (PPO) for strong performers.
• Internet allowance.
• Informal dress code.
• Flexible work hours.

Shortlisted candidates will hear from us within two weeks.

Duration: 1 month. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ganga Managed Services.