Ops Intern

About the work from home internship

Karachi Tech Support is hiring an operations intern to help run day-to-day processes, track tasks across teams and clean up data. Fully remote, working with the Operations Team. Selected intern's day-to-day responsibilities include:

1. Handle routine customer or partner escalations that need an operational fix.

2. Set up simple automations with Zapier or Google Apps Script, with help from the team.

3. Write and update SOPs in Notion or Google Docs for recurring tasks.

4. Monitor service level targets and escalate breaches to the operations lead.

5. Support new product or city launches by preparing checklists and trackers

6. Join cross-team calls and capture action items in the tracker

Skill(s) required: Problem Solving, Notion, MS-Excel

Who should apply

1. Available for at least 30 hours a week, work from home

2. Based anywhere in Pakistan

3. Final-year students or fresh graduates of BSCS, BSSE, BBA or a related program

Stipend: PKR 26,000 - PKR 36,000 pcm

Duration: 3 months

Start date: Immediately

Perks: Performance bonus, Flexible work hours, Laptop provided for the internship, Internet allowance, 5 days a week, Pre-placement offer (PPO) for strong performers

Number of openings: 5

About the company

Clients have the owner's cell number, and the owner still takes the occasional Saturday call. Started by a former school district network admin in 1998, the business has grown almost entirely through referrals. We started in 1998 and have grown to about 34 people.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Karachi Tech Support.