Product Operations Intern

Who we are

Headquartered in New York City since 1999, the company now sells in 40 countries and supports customers in 11 languages. On-call rotates weekly and pays a flat stipend whether or not the pager goes off.

The internship

FE Apps is hiring a product management intern to work with the Product team on a live product used by small businesses. Remote within the US. The team meets in New York City once a quarter, travel covered. Normal business hours, Monday to Friday, with some flexibility. We use Slack, Notion and Google Meet. Cameras on for team calls.

Responsibilities

• Track bugs and feature requests coming from support tickets and sort them by theme
• Research competitor products and build a feature comparison sheet
• Write product requirement documents and user stories with clear acceptance criteria
• Create simple wireframes in Figma or Balsamiq to explain an idea
• Run short in-app surveys and summarise the results
• Draft release notes and in-app announcements for new features
• Test new features in staging before they go live
• Analyse product usage in Mixpanel, Amplitude or Google Analytics

Who can apply

• Currently enrolled in a bachelor's or master's program, graduating 2027 or 2028
• Authorized to work in the US. CPT and OPT candidates are welcome to apply
• Available 40 hours a week for the full internship
• Based in the US for the duration of the internship
• A product teardown, case study or side project you can walk us through
• Able to manage your own time without daily reminders
• Pursuing a degree in Engineering, Computer Science, Business, Economics or a related field, graduating in 2027 or 2028

Nice to have

• Familiarity with Agile and Scrum
• Participation in product case competitions or hackathons

Duration: 10 weeks

Start date: May 2027

Stipend: $31.50-$43.50 per hour

What we offer

• Learning and development stipend
• Flexible hours
• Paid sick time
• Paid company holidays
• Final presentation to leadership

Please include a short note on why this role interests you.

Duration: 10 weeks. Start: May 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at FE Apps, LLC.