Program Operations Intern

The practice also handles change management and end-user training for large system rollouts. We're looking for a Program Operations Intern. The Central Operations keeps the business running behind the scenes. We need someone organised who likes fixing broken processes. This role is fully remote within the US. Normal business hours, Monday to Friday, with some flexibility. Most communication happens in Slack, with short video calls when needed.

WHAT YOU WILL DO:

• Set up simple automations with Zapier or Google Apps Script, with help from the team.
• Analyse turnaround times and find where work gets stuck.
• Handle routine customer or partner escalations that need an operational fix.
• Monitor service level targets and escalate breaches to the operations lead.
• Track daily orders, tickets or deliveries in Google Sheets and flag delays.

REQUIREMENTS:

• Based in the US for the duration of the internship.
• Available 40 hours a week for the full internship.
• Very organised. You will be tracking many things at once.
• Problem-solving mindset and attention to detail.
• Able to work with minimal supervision once trained.

12 weeks, starting May 2027. Stipend: $23.00 - $25.50/hr.

Perks: Paid sick time, Mentorship from a dedicated buddy and manager, Flexible hours.

Duration: 12 weeks. Start: May 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Cliffrow Partners.