Program Operations Intern

About Coveloop Associates

Coveloop Associates helps manufacturers cut downtime and scrap through lean, Six Sigma and plant layout work.

About the role

Remote operations internship. You will work on order tracking, vendor coordination, SOPs and weekly reporting. This role is fully remote within the US. Normal working hours, Monday to Friday.

What you'll do

• Join cross-team calls and capture action items in the tracker
• Track daily orders, tickets or deliveries in Google Sheets and flag delays
• Handle routine customer or partner escalations that need an operational fix
• Maintain the vendor database with contacts, rates and contract dates
• Set up simple automations with Zapier or Google Apps Script, with help from the team
• Analyse turnaround times and find where work gets stuck
• Coordinate with vendors and partners over email, phone and WhatsApp for status updates
• Clean and reconcile data between the CRM, order system and finance sheets

What we're looking for

• Available 40 hours a week for the full internship
• Authorized to work in the US. CPT and OPT candidates are welcome to apply
• Based in the US for the duration of the internship
• Very organised. You will be tracking many things at once
• Comfortable following up with people until things are done
• Able to work with minimal supervision once trained
• Clear written and spoken English for coordination
• Basic familiarity with Trello, Asana, ClickUp or Notion

Nice to have

• Exposure to SQL or Looker Studio
• Interest in supply chain, e-commerce or logistics
• Knowledge of Zapier or other no-code automation tools

What you get out of it

• You will own at least one process improvement project from start to finish
• Basic automation with no-code tools
• Building operational reports and dashboards that managers use
• Writing SOPs that other people can follow

Duration: 12 weeks

Start date: June 2027

Stipend: $22.00 to $22.50 per hour

Perks

• Paid company holidays
• Paid sick time
• Flexible hours
• Learning and development stipend

Applicants must be authorized to work in the U.S.

Duration: 12 weeks. Start: June 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Coveloop Associates.