Program Operations Intern - Summer 2027

About Murphy Digital:

Franchise brands use us to run local ads for hundreds of locations at once. We plan and buy media for retail and healthcare clients across TV, radio, streaming and digital. Founded in 1959, we now have 50 employees.

The internship:

Remote operations internship. You will work on order tracking, vendor coordination, SOPs and weekly reporting. Fully remote. You can work from anywhere in the US. Flexible hours with a daily team call in the morning. Strong written English is important, since much of our work is async.

Responsibilities:

• Write and update SOPs in Notion or Google Docs for recurring tasks
• Prepare weekly operations reports covering volumes, turnaround time and open issues
• Set up simple automations with Zapier or Google Apps Script, with help from the team
• Handle routine customer or partner escalations that need an operational fix
• Support new product or city launches by preparing checklists and trackers
• Coordinate with vendors and partners over email, phone and WhatsApp for status updates
• Clean and reconcile data between the CRM, order system and finance sheets
• Join cross-team calls and capture action items in the tracker

Requirements:

• Currently enrolled in a bachelor's or master's program, graduating 2027 or 2028
• Available 40 hours a week for the full internship
• Authorized to work in the US. CPT and OPT candidates are welcome to apply
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting
• Laptop and a reliable internet connection
• Basic familiarity with Trello, Asana, ClickUp or Notion
• Very organised. You will be tracking many things at once
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2027 or 2028

Bonus points:

• Interest in supply chain, e-commerce or logistics

What you'll learn:

• You will own at least one process improvement project from start to finish
• How a company's operations run day to day across sales, support and finance
• Building operational reports and dashboards that managers use
• Basic automation with no-code tools

Duration: 12 weeks

Start date: Summer 2027

Stipend: $20.50-$24.50 per hour

Perks:

• Return offer opportunities
• Flexible hours
• Final presentation to leadership
• Learning and development stipend

No agencies or third-party recruiters, please.

Duration: 12 weeks. Start: Summer 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Murphy Digital.