Program Operations Intern

About us:

Since 1952, the firm has grown through acquisitions of independent advisory practices. Headquartered in Los Angeles, the company runs operations centers in California and two other locations. Quarter-end is busy, and everyone helps with client review prep.

Overview:

Remote operations internship. You will work on order tracking, vendor coordination, SOPs and weekly reporting. Remote within the US. The team meets in Los Angeles once a quarter, travel covered.

Responsibilities:

Support new product or city launches by preparing checklists and trackers. Write and update SOPs in Notion or Google Docs for recurring tasks. Prepare weekly operations reports covering volumes, turnaround time and open issues. Maintain the vendor database with contacts, rates and contract dates. Coordinate with vendors and partners over email, phone and WhatsApp for status updates. Join cross-team calls and capture action items in the tracker. Track daily orders, tickets or deliveries in Google Sheets and flag delays.

Requirements:

Currently enrolled in a bachelor's or master's program, graduating 2026 or 2027. Based in the US for the duration of the internship. Available 40 hours a week for the full internship. Authorized to work in the US. CPT and OPT candidates are welcome to apply. Clear written and spoken English for coordination. Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting. Laptop and a reliable internet connection. Able to work with minimal supervision once trained.

Preferred:

Interest in supply chain, e-commerce or logistics.

What you get out of it:

Writing SOPs that other people can follow. Basic automation with no-code tools. You will own at least one process improvement project from start to finish.

Duration: 5 months

Start date: Immediately

Stipend: $20.50 - $25.50/hr

What we offer:

Paid company holidays. Paid sick time. Learning and development stipend. Company laptop.

Duration: 5 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at TPN Asset Management, LLC.