Project Management Trainee

About us

Enterprise clients outsource service desk, end-user support and data centre operations to us under multi-year contracts. Our field services team covers retail chains, hospitals and banks, dispatching technicians to over 4,000 sites. Tickets live in ConnectWise and everyone logs time to the quarter hour.

Overview

Our Operations team spans four time zones. The intern helps coordinate handoffs and keeps status updates clear. You will intern remotely with our team in Philadelphia. We have hosted remote interns from several countries before. You will need at least 4 hours of overlap with US Eastern time. Day-to-day communication is in Slack and Google Meet.

What you'll do

• Track project budgets and hours in a shared spreadsheet
• Collect requirements and feedback from stakeholders and summarise them
• Take notes in project calls and share action items within the hour
• Create simple onboarding checklists for new project members
• Update project boards in Jira, Asana or monday so task status is always current
• Organise project documents in Confluence, Notion or Google Drive
• Build and maintain project timelines and Gantt charts in Google Sheets or MS Project
• Help run sprint ceremonies such as planning, review and retrospective

Who can apply

• Have their own laptop and a reliable internet connection, ideally with a UPS backup
• Final-year students or fresh graduates of BSCS, BSSE, BBA or a related program
• Comfortable with Excel or Google Sheets
• Professional tone in emails and messages
• Basic familiarity with a project tool such as Trello, Asana or Jira
• Good written and spoken English

Bonus points

• Experience coordinating a college fest, club or student team
• Some technical background to understand software projects

Duration: 3 months

Start date: Immediately

Stipend: $200 - $210 monthly

Perks

• Letter of recommendation
• Performance bonus
• Mentorship from senior team members
• Certificate
• Pre-placement offer (PPO) for strong performers
• Job offer on successful completion

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sierra Business Technology.