Sales Executive Intern

Who we are:

Founded as a farmers' mutual in 1920, the company is now one of the larger mutual insurers in Sri Lanka.

The internship:

Island Mutual Insurance is hiring inside sales interns to call inbound leads, explain the product and convert interested users into paying customers. All work is done over phone and video calls. Remote within Sri Lanka. The team meets in Jaffna once a quarter, travel covered. Reliable internet and a power backup are a must.

Responsibilities:

• Send follow-up messages on WhatsApp Business and email with brochures and plan details.
• Escalate refund or complaint requests to the team lead.
• Log every call outcome, note and next step in the CRM.
• Share a daily end-of-shift report with numbers and notable calls.
• Keep lead status updated so nobody gets called twice.
• Suggest changes to the script based on what customers keep asking.

What we're looking for:

• Undergraduates or recent graduates in IT, computer science, management or a related field.
• Available for the full internship period.
• Own laptop and a reliable internet connection.
• Fluent spoken English. Hindi, Urdu, Bengali, Tamil or Sinhala is useful for regional leads.
• Currently pursuing any undergraduate or postgraduate degree, graduating in 2026, 2027 or 2028.
• Stable broadband connection. A mobile hotspot alone is not enough for this role.
• Laptop or desktop, a headset with mic and a quiet room.
• Available for a fixed shift, 5 or 6 days a week depending on the team.

Preferred:

• Confidence on video calls as well as voice calls.

What you'll learn:

• Working in a CRM and dialer the way full-time sales teams do.
• How a real inbound sales funnel works, with conversion numbers you can quote in interviews.
• You will know your own conversion rate and how to improve it.
• Monthly incentives and a certificate after completion.

Duration: 3 months

Start date: Immediately

Stipend: LKR 24,000 - LKR 29,000 per month

What we offer:

• Certificate.
• Free access to paid learning courses.
• Flexible work hours.
• 5 days a week.

Please submit your CV in English.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Island Mutual Insurance (Pvt) Ltd.