Sales Intern

Who we are:

Phoenix Insurance Services is a family-owned agency with 13 people in a storefront on Main Street.

About the role:

Work with the Revenue Team at Phoenix Insurance Services on inbound and warm leads. You will use a dialer, a CRM and WhatsApp Business every day. Remote position. Most of the team is in Phoenix, but nobody is required to come in. You get a company laptop and a headset before you start.

What you'll do:

• Review call recordings once a week with your manager
• Suggest changes to the script based on what customers keep asking
• Handle basic objections around price and timing using the objection sheet
• Follow up with warm leads on a fixed schedule until they convert or opt out
• Escalate refund or complaint requests to the team lead
• Log every call outcome, note and next step in the CRM
• Share a daily end-of-shift report with numbers and notable calls
• Hit daily targets of around 60 to 80 dials and a set number of conversations

Who can apply:

• Based in the US for the duration of the internship
• Available 40 hours a week for the full internship
• Must commit to at least 3 months
• Basic computer skills and a typing speed of around 30 words per minute
• Stable broadband connection. A mobile hotspot alone is not enough for this role
• Available for a fixed shift, 5 or 6 days a week depending on the team

What you'll learn:

• Working in a CRM and dialer the way full-time sales teams do
• Monthly incentives and a certificate after completion
• You will know your own conversion rate and how to improve it

Duration: 6 months

Start date: Immediately

Stipend: $18.50-$22.00 per hour

What we offer:

• Paid company holidays
• Mentorship from a dedicated buddy and manager
• Paid sick time
• Return offer opportunities

We review applications on a rolling basis.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Phoenix Insurance Services.