Strategy and Operations Intern

Who we are

The firm runs on CCH Axcess, Caseware and a client portal for document exchange. We track time in six-minute increments.

Overview

Remote operations internship. You will work on order tracking, vendor coordination, SOPs and weekly reporting. You will intern remotely with our team in Düsseldorf. We have hosted remote interns from several countries before. Working hours overlap with Central European Time. We use Slack, Notion and Google Meet. Cameras on for team calls.

Day to day

• Join cross-team calls and capture action items in the tracker.
• Track daily orders, tickets or deliveries in Google Sheets and flag delays.
• Support new product or city launches by preparing checklists and trackers.
• Prepare weekly operations reports covering volumes, turnaround time and open issues.
• Map current processes and suggest one or two changes to cut manual work.
• Write and update SOPs in Notion or Google Docs for recurring tasks.
• Analyse turnaround times and find where work gets stuck.

What we're looking for

• Based in the US for the duration of the internship.
• Currently enrolled in a bachelor's or master's program, graduating 2028.
• Authorized to work in the US. CPT and OPT candidates are welcome to apply.
• Available 40 hours a week for the full internship.
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2028.
• Basic familiarity with Trello, Asana, ClickUp or Notion.
• Comfortable following up with people until things are done.
• Available 30 to 40 hours a week for 3 to 6 months.

Bonus points

• Knowledge of Zapier or other no-code automation tools.

What you get out of it

• Writing SOPs that other people can follow.
• Building operational reports and dashboards that managers use.
• How a company's operations run day to day across sales, support and finance.

Duration: 6 months

Start date: Jan 2027

Stipend: $22.50 - $24.00 per hour

What we offer

• Learning and development stipend.
• Flexible hours.
• Company laptop.

We are not working with agencies on this role.

Duration: 6 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Steuerberatung Zimmermann GmbH.