Strategy and Operations Intern - Summer 2027

Who we are

Small businesses use our merchant services for card processing, POS terminals and next-day funding. Our advisors handle retirement planning, investment management and estate coordination for about 900 households.

The internship

This role is mostly spreadsheets, follow-ups and documentation. Not glamorous, but you will see how the whole company works. We are headquartered in Montpellier and have been hiring remotely since 2020. The internship is fully remote. Interns join our Montpellier team on daily calls and get a named mentor. Working hours overlap with Central European Time.

Responsibilities

• Analyse turnaround times and find where work gets stuck.
• Join cross-team calls and capture action items in the tracker.
• Coordinate with vendors and partners over email, phone and WhatsApp for status updates.
• Track daily orders, tickets or deliveries in Google Sheets and flag delays.
• Support new product or city launches by preparing checklists and trackers.
• Maintain the vendor database with contacts, rates and contract dates.
• Handle routine customer or partner escalations that need an operational fix.

Requirements

• Available 40 hours a week for the full internship.
• Based in the US for the duration of the internship.
• Currently enrolled in a bachelor's or master's program, graduating 2027 or 2028.
• Clear written and spoken English for coordination.
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2027 or 2028.
• Very organised. You will be tracking many things at once.
• Problem-solving mindset and attention to detail.
• Able to work with minimal supervision once trained.
• Comfortable following up with people until things are done.

What you'll learn

• Writing SOPs that other people can follow.
• How a company's operations run day to day across sales, support and finance.
• Basic automation with no-code tools.

Duration: 12 weeks

Start date: Summer 2027

Stipend: $20.50 to $24.50 per hour

Perks

• Flexible hours.
• Learning and development stipend.
• Home office setup stipend.
• Mentorship from a dedicated buddy and manager.

We are unable to sponsor visas for this position.

Duration: 12 weeks. Start: Summer 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Gautier Conseil SARL.