Strategy and Operations Intern (Summer 2027)

We advise hospitals and physician groups on revenue cycle, staffing models and payer contracts. The practice also handles change management and end-user training for large system rollouts. Travel runs Monday through Thursday on most projects, with Fridays in the home office.

About the role

This role is mostly spreadsheets, follow-ups and documentation. Not glamorous, but you will see how the whole company works. You will intern remotely with our team in Łódź. We have hosted remote interns from several countries before. Core hours are 10:00 to 15:00 CET. We ship you a laptop and accessories before your first day.

Day to day

• Analyse turnaround times and find where work gets stuck
• Join cross-team calls and capture action items in the tracker
• Map current processes and suggest one or two changes to cut manual work
• Maintain the vendor database with contacts, rates and contract dates
• Track daily orders, tickets or deliveries in Google Sheets and flag delays
• Support new product or city launches by preparing checklists and trackers

Who can apply

• Currently enrolled in a bachelor's or master's program, graduating 2028
• Based in the US for the duration of the internship
• Laptop and a reliable internet connection
• Clear written and spoken English for coordination
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting
• Comfortable following up with people until things are done
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2028

What you'll learn

• Writing SOPs that other people can follow
• Building operational reports and dashboards that managers use
• How a company's operations run day to day across sales, support and finance
• You will own at least one process improvement project from start to finish

Duration: 12 weeks

Start date: Summer 2027

Stipend: $19.50 - $27.50 per hour

Perks

• Home office setup stipend
• Intern events and speaker sessions (virtual)
• Learning and development stipend

Duration: 12 weeks. Start: Summer 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Michalski Doradztwo sp. z o.o..