Strategy and Operations Intern

About us:

Since 2001, the firm has done strategy and operations work for utilities and public agencies. Environmental permitting and compliance consulting is the newest practice area. Every new hire gets a mentor outside their reporting line.

The internship:

WWP Strategies is hiring an operations intern to help run day-to-day processes, track tasks across teams and clean up data. Fully remote, working with the Central Operations. Remote position. Most of the team is in Los Angeles, but nobody is required to come in. We keep meetings to a minimum and work mostly async. You will write a lot of updates, so clear written English is important.

What you'll do:

• Monitor service level targets and escalate breaches to the operations lead.
• Track daily orders, tickets or deliveries in Google Sheets and flag delays.
• Prepare weekly operations reports covering volumes, turnaround time and open issues.
• Analyse turnaround times and find where work gets stuck.
• Join cross-team calls and capture action items in the tracker.
• Support new product or city launches by preparing checklists and trackers.
• Handle routine customer or partner escalations that need an operational fix.

Who can apply:

• Authorized to work in the US. CPT and OPT candidates are welcome to apply.
• Based in the US for the duration of the internship.
• Currently enrolled in a bachelor's or master's program, graduating 2028.
• Laptop and a reliable internet connection.
• Comfortable following up with people until things are done.
• Able to work with minimal supervision once trained.
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting.
• Basic familiarity with Trello, Asana, ClickUp or Notion.

Bonus points:

• Lean or Six Sigma Yellow Belt coursework.
• Experience handling logistics or planning for a college club.
• Exposure to SQL or Looker Studio.

What you'll learn:

• You will own at least one process improvement project from start to finish.
• Writing SOPs that other people can follow.
• How a company's operations run day to day across sales, support and finance.

Duration: 16 weeks

Start date: Jan 2027

Stipend: $21.00 - $25.50 an hour

What we offer:

• Intern events and speaker sessions (virtual)
• Final presentation to leadership.
• Return offer opportunities.

We read every application and reply within about a week.

Duration: 16 weeks. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at WWP Strategies Inc..