Tele Calling Intern

About the internship

Work with the Revenue Team at Ferrycrest Mutual on inbound and warm leads. You will use a dialer, a CRM and WhatsApp Business every day. Selected intern's day-to-day responsibilities include:

1. Call inbound leads within 15 minutes of sign-up and qualify them using the call script.

2. Explain product features, pricing and plans clearly, and answer common questions

3. Send follow-up messages on WhatsApp Business and email with brochures and plan details.

4. Escalate refund or complaint requests to the team lead

5. Log every call outcome, note and next step in the CRM.

6. Book video demos for leads who need more detail.

7. Share a daily end-of-shift report with numbers and notable calls.

Skill(s) required: Inside Sales, Hindi Proficiency (Spoken), MS-Excel

Who can apply

1. Women starting or restarting their careers are encouraged to apply

2. Available for a full-time (work from home) internship for the full duration

3. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2027 batch)

Stipend: $300 to $350 per month

Duration: 3 months

Start date: Within 2 weeks

Perks: Performance bonus, Informal dress code, Internet allowance, Flexible work hours

Number of openings: 5

About the company

Catastrophe teams deploy adjusters within days of a major storm. January renewals keep everyone busy for a few weeks.

Candidates must be eligible to work in.

Duration: 3 months. Start: Within 2 weeks.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ferrycrest Mutual.